Staying safe on set at a time of Covid-19

Since the start of the pandemic, our focus has been to enable our clients to continue capturing quality photography and video for their marketing campaigns. How do we adapt client content and budgets while staying attuned to the needs, concerns and lifestyle habits of consumers?

In April, we launched the SJC Safe Shoot Solution. We produced live photo and video shoots, all the while minimizing human contact, ensuring a safe environment on set, conducting client approvals remotely and maintaining high-quality creative output.

Next, we expanded our solution and protocols to safely shoot clothing, accessories and products on live models and talent for broadcast and content marketing campaigns.

A Covid-19 safe content production workflow for all photography and video, both on and off-figure, on set and on location, is our new normal. Our studios continue to produce a variety of product and lifestyle photography and video content for a wide range of categories including fashion, beauty, food, home, automotive and consumer packaged goods. We even had Tessa Virtue on set last week! (See below for a sneak peek.)

Of utmost importance is the safety of our crews, talent and clients. Here are some of our protocols:

  • Production schedules are arranged to limit the number of people on set at one time.
  • We keep records of all persons on set.
  • Social distancing markers are placed in high-traffic areas.
  • All members of a limited crew work with masks and gloves or sanitized hands   throughout the process.
  • We monitor strict and regular disinfecting of all surfaces and equipment, including lighting, cameras, viewing screens and a library of seamless backgrounds.
  • Covid Coordinators are on set to ensure health and safety protocols are followed.
  • Our 135,000 square feet of studio space, as well as garage door outdoor access, provides ample space and flexibility to allows for safe, isolated and individual sets where essential crew members can maintain a minimum distancing of six feet apart,

To really get the sense of what an SJC Safe Shoot entails, we’ll take you behind the scenes of a few recent shoots:

 

Styling Olympic figure skating gold medalist, Tessa Virtue, for her broadcast spot for The Brick. 

Safe Shoot Tessa Virtue and The Brick 1

 

Getting ready for a safe shoot for Serta Canada’s Serta Spectrum collection.

Serta Safe Shoot

 

Taking the shoot outdoors for uniform and corporate apparel expert Cintas Corporation.

Cintas Safe Shoot 2
Cintas Safe Shoot

 

On set with The Bokeh Collective at Marben restaurant for the new SJC-produced Toronto Life and Stella Artois culinary series, Chef Artois.

Chef Artois BTS_Marben
Chef Artois

 

While the pandemic has brought limitations and uncertainty to many aspects of how we work and live, the SJC Safe Shoot Solution enables our teams to work with clients to continue producing new and authentic content. We’ll ensure a human element to your marketing and connect with your consumers through fashion, food, lifestyle and e-commerce content for any channel.

If you have any questions about our video and photography during Covid-19,  please contact sjc.connect@stjoseph.com.

 

Toronto Life announces CHEF ARTOIS, an original culinary series in partnership with Stella Artois that brings life back into local restaurants

(TORONTO, ON) September 3, 2020 – Today, Toronto Life is partnering with Stella Artois Canada to launch CHEF ARTOIS, an eight-part cooking series showcasing renowned chefs, their restaurants and their inspiring trademark dishes. Hosted by acclaimed Canadian television and radio host, Pay Chen, the culinary competition is in continuation of Rally for Restaurants – an online gift card program that provides restaurants and bars across Canada with immediate financial relief as a result of the global pandemic.

With the tremendous impact of Covid-19 on the restaurant industry, the goal of this new series is to reinvigorate and support Canada’s restaurant scene. Each 10-minute episode of CHEF ARTOIS, filmed in a Toronto restaurant with a live audience, features two dinner guests who are randomly selected to recreate a restaurant’s iconic dish, from Madrina Bar y Tapas’ infamous Spanish Paella to Marben’s exquisite modern take on a Scotch Egg.

In a heated battle, the contestants get less than an hour to cook up the delicious entrée, putting their skills to the test. Each signature dish is judged by the restaurant’s head chef and a victor is crowned, earning them a prize pack from Toronto Life and Stella Artois Canada valued at over $1,000, including a gift card to the featured restaurant and gift cards for Rally for Restaurants.

“Toronto is home to some of the best restaurants and has such a vibrant and multicultural food scene,” says Mike Bascom, Senior Director of Marketing, Stella Artois Canada. “We’re delighted to partner with Toronto Life to bring a new and exciting series to Canadians through CHEF ARTOIS. Our local restaurants are the heart of our communities and need our support now more than ever.”

As Canadians begin to adjust to the “new” way of dining, CHEF ARTOIS reminds guests of their favourite local restaurants and dishes and encourages them to return where they can once again enjoy meals inside safely. The series also brings light to the incredible culinary talent Toronto has to offer.

The first episode of CHEF ARTOIS launches on Wednesday, September 9 at 12:00 p.m. EST through Toronto Life‘s Facebook and Instagram channels and Stella Artois Canada’s YouTube channel. Episode and series promo spots will run across Chatelaine, Maclean’s, FASHION and FLARE. After its debut, a new episode will be released at the same time every Wednesday and run until October 28, 2020.

Get a sneak peek here:

CHEF ARTOIS’ exciting, innovative video format is created and produced by St. Joseph Communications (SJC)’s Content division and the award-winning production studio, the Bokeh Collective.

The Stella Artois Rally for Restaurants program was launched as a result of the devastating impact caused by Covid-19 to the hospitality industry. The online gift card program supports all restaurants, bars and pubs across Canada in an effort to stimulate the industry. The program encourages Canadians to purchase a gift card valued at $25 or $50. Stella Artois adds an additional $10 to the value of every gift card purchased, which goes directly to restaurants, bars and pubs. To date, Rally for Restaurants has sold over 14,000 gift cards and has injected over $600,000 into the restaurant industry. For more information about the program and to learn how you can support local restaurants in your community, visit, www.rallyforrestaurants.ca.

About Toronto Life
Toronto Life is a brand for people who care about Toronto, the country’s most vibrant city, and want to get the most out of it. It provides insight into the personalities and events that shape the landscape, and helps readers make smart choices about everything from restaurants and shopping to real estate and culture. Through in-depth reporting, intelligent analysis and quality writing, Toronto Life offers an exciting, essential and entertaining guide to life in Toronto. For more information visit torontolife.com and join the conversation on Twitter (@torontolife), Facebook (facebook.com/TorontoLife) and Instagram (@torontolife).

About SJC Media
St. Joseph Communications (SJC)’ Media division is Canada’s largest privately held media company. SJC Media publishes some of Canada’s most iconic and celebrated media brands including Chatelaine, FASHION Magazine, FLARE, HELLO! Canada, Maclean’s, MARIAGE Québec, Ottawa Magazine, Quill & Quire, Toronto Life, Weddingbells and the Where Group of Magazines in Vancouver, Calgary, Ottawa and Toronto. SJC Media also operates Strategic Content Labs, which creates custom content, websites, apps and content management solutions for some of Canada’s leading brands and institutions. For more information, visit stjoseph.com.

About SJC Content
Experts in high-volume content for retail, St. Joseph Communications’ Content division create it all under one roof – from marketing strategy to execution. Whether it’s product e-commerce, automotive, on-figure lifestyle, customized room set-ups or food, SJC Content captures photo and video in its full-service, multi-studio facility. The company creates compelling creative assets and leverages them across every applicable touchpoint, from social and broadcast to package design and digital signage. SJC Content is a division of St. Joseph Communications, Canada’s largest privately owned media and marketing company and one of Canada’s Best Managed Companies for the last 17 years. For more information visit stjoseph.com.

About Stella Artois
Stella Artois is part of a Belgian brewing tradition dating back to 1366. It is the best-selling Belgian beer in the world and served in 95 countries. Stella Artois is an authentic, premium, blonde European lager, that features a floral hop aroma, well-balanced fruity malt sweetness, crisp hop bitterness, and a soft dry finish. The signature of Stella’s flavour and aroma are characterized by Saaz hops. A noble traditional hop that gives Stella its signature floral and spicy aroma; as well as, a delicate bitterness to its flavour. Stella is the ideal beer for hosting and enjoying with food. Its drinkability and subtle bitterness make Stella versatile for pairing with varieties of cheeses and accentuating their flavours. The experience of enjoying Stella Artois is incomplete without the iconic Stella Chalice. Designed specifically to enhance the flavour, aroma, carbonation and temperature of the beer – the gold-rimmed chalice is simply the only way Stella should be experienced. For more information, visit stellaartois.com.

About Bokeh Collective
The Bokeh Collective is a premium, award-winning, full-service production studio based in Toronto, Canada. As a company, we are led by one mission: to bring inspiring, heartfelt, exciting and authentically driven stories to life. Founded in 2016, our growing professional family is made up of the best-in-class filmmakers, production experts, artists, storytellers and industry leaders in the country. Together as the Bokeh Collective, we have effectively bridged the gap between film, television and commercials by creating content with the highest cinematic production value. To date, we have successfully delivered over 80 hours worth of original content for networks, including but not limited to Netflix, Fox Digital Studios, Hulu, REELZ, Discovery ID, the Food Network and HGTV Canada. With over 11 Canadian Screen Awards for directing and writing, one Emmy nomination and over 60 film festival awards worldwide, the Bokeh Collective is just getting started. Every next step we take is towards building a stronger team, community and future we believe in.

For more information contact:

Jessika Fink
Director, Marketing
SJC Media
jfink@stjosephmedia.com
416.595.8969

Tamar Nersesian
Sr. Manager Communications
Labatt Breweries of Canada
Tamar.Nersesian@labatt.com
416.318.3989

 

 

 

 

 

How Covid-19 is affecting 2020 marketing trends: 14 takeaways for brands

The pandemic continues to have ripping effects on consumer behaviours. To help brands navigate their Covid-19 marketing strategies, we followed up with our subject-matter experts for an update on their 2020 trend predictions made (way back) in January. How have they held up?

We found a common and interesting theme. While the world is very different, the relevance of the predictions remains. In many cases, the effects of the pandemic have accelerated the trends and brands have been forced to quickly adapt to keep up with changing consumer habits and expectations.

Here is an overview of the multi-platform trends so you can focus on the ones most applicable to you and your brand. We follow with each expert’s explanation of how the pandemic is affecting that trend. The resulting takeaways can help guide your Covid-19 content and marketing strategy for the remainder of this extraordinary year, and beyond.

Themes

  • Authenticity
  • Sustainability
  • Brand Values

Platforms

  • Voice Search
  • Digital
  • Ecommerce
  • Omnichannel
  • Podcasts
  • Books
  • Magazines
  • Digital Print
  • Package Design

 

Authenticity

January 2020 Prediction
We will see rising value in quality and authenticity, driven by the ever-growing attention being paid to fraud and privacy.
– Duncan Clark, VP Strategy, SJC Media and Publisher, Ottawa Magazine

The Pandemic Effect
With four months to observe and reflect on people’s communication patterns, the trend towards quality and authenticity is even more relevant now – because, maybe more than ever, quality content can mean the difference between life and death. But also, because the conversation about privacy has never been more complicated. Citizens in jurisdictions all over the world are being asked to share their whereabouts and medical histories as a means to protect the whole – and are naturally and fairly asking questions about the safety and necessity of that information, where it’s stored, and how it will be used.

Takeaway for Brands
The increasing prevalence of data collection is accelerating the public’s questions and interest in privacy. Consumers are relying on quality content from authentic sources they can trust.

 

January 2020 Prediction
For brands that market to women, I think we’re ushering in a new era of authenticity and telling it like it is. No more being coy about the confusions and challenges of women’s lives by talking around it, or showing air-brushed, sanitized versions of life. No more assuming that only white, cisgender, thin, straight women buy your products.
– Sasha Emmons, Director of Lifestyle Content, FLARE, Today’s Parent and Chatelaine

The Pandemic Effect
Many things have changed since the Covid-19 pandemic hit, and more recently, since anti-racism protests have spread around the globe. But I think the trend of authenticity is more relevant than ever. It still behooves brands to be transparent and true to the lived experiences of their customers.

Takeaway for Brands
It will be tricky to get it right. Brands with a track record of not walking the walk will be called out by customers and staff, and should expect being held to account on social media. For instance, Ben and Jerry’s bold public statement about dismantling white supremacy rings true because of their long-standing and vocal commitment to social justice.

 

Sustainability

January 2020 Prediction
We will see more and more brands developing holistic strategies around sustainability efforts. Marketing will be focused around communicating stronger values and supporting recycling, reusing, refilling and reselling.
– Sylvie Lamont, VP Creative, SJC Content

The Pandemic Effect
Plastics are indispensable during a pandemic (masks, gloves, gowns and disposable bags). Covid-19 will bring more attention to plastic pollution.

Takeaway for Brands
As companies have lifted their decisions to ban plastic bags and other single-use plastics, it will become even more evident for consumers to make choices that lead to a cleaner and sustainable future. Shopping at bulk stores or shops with refill models, purchasing reusable masks and the need for reusable shopping bags has increased. Cooking tips to help reduce waste and DIY projects will resonate more with customers as we look to create a healthier future through the principle of reduce, reuse and recycle.

 

Relatable Brand Values

January 2020 Prediction
To cut through the massive volume of messages vying for our attention, above all it will be important to understand the motivators for each generation when making choices about the brands they surround themselves with. Defining our identity is an ongoing exercise for humans. Content, storytelling and brands are key to this exercise.
–  Nadine Silverthorne, Director, Branded Content, Audience & Events

The Pandemic Effect
I believe that in light of current circumstances, brands whose values align with individual or collective identities matter even more. With the news changing by the minute, most of us are looking for information that leads to a better understanding of the world and our place in it. Canadians are seeking information on how to plan our day to day, and our long-term future based on real issues. Many of us are hoping to see ourselves, our joys and our struggles within our pages and online.

Takeaway for Brands,
As content brands we now have a deeper obligation to tell difficult stories, to cast our research net wider, to question how we tell those narratives, but I know we are up to the task.

 

Voice search in a touchless society

January 2020 Prediction
There will be an increase in content creation for search in 2020.
– Jacqueline Loch, VP Client Innovation, SJC Content

The Pandemic Effect
The Covid-19 pandemic has sparked an accelerated rise in the adoption and usage of voice-activated devices in homes, specifically in the cooking at home and recipe category as well as in the health category with Covid-related health queries.

Takeaway for Brands
Consider content that is based on semantic search queries. Creating custom branded voice scripts for Amazon Alexa and Google Home that drive to e-commerce will quickly become the norm. As voice-enabled devices shift from voice only to voice and digital screen, marketers will have the opportunity to layer in interactive video with rich content such as product demos, buying guides and tutorials that will all drive to e-commerce conversion.

 

Personalized digital experiences

January 2020 Prediction
With the growing number of Gen Z consumers (loosely, people born from 1995 to 2010), we must develop content that reflects their interests and media consumption habits. We need to make the experience of viewing content a personalized, rewarding and valuable one. We need to make sure they feel that if they chose to engage with your content, they feel they are winning out on that value exchange.
– Dave Dolejsi, AVP Content Strategy, SJC Content

The Pandemic Effect
The strategy behind relevant content delivered through digital channels has never been more important. Where we saw a movement towards e-comm adoption and digital experiences back in January – we now have seen an acceleration of the timetable. Where we saw a slow and, in some cases, reluctant, adoption of digital from groups other than Gen Z, we now see mass adoption out of necessity, a desire for interesting digital experiences to replace the physical ones we temporarily can’t enjoy.

Takeaway for Brands
Big ticket items we traditionally needed to see and touch in person (appliances, cars etc.), now need to somehow be communicated and experienced through digital devices. As such, new content, from Augmented Reality and 360 photography to interactive mobile and video programs, are now more critical to the path to purchase than we dreamed they would be so soon.

 

January 2020 Prediction 
The focus will be on creating meaningful highly-personalized content, a quality over quantity approach, targeting niche audiences on niche platforms will continue to evolve. – Amanda Eaton, Content Director, SJC Content

The Pandemic Effect
Now more than ever, brands need to adapt to the current situation by finding ways to stay connected to their customer base. Navigating this “new normal” has pushed retailers into rethinking how they are doing business, and in some cases has forced them to find new and creative ways to narrow their focus, buff up the e-comm experience, and personalize communications and services.

Takeaway for Brands
During this crisis, not only is it important to have a digital plan in place but it also means humanizing that digital experience. The upside is that there is opportunity in this climate to test innovative approaches to customer care and digital platforms that may have been too high risk before.

 

Content that converts to e-commerce

January 2020 Prediction
The role of content is quickly expanding from its top-of-funnel role of inspiration and engagement to a deeper role of driving e-commerce conversion. The demand for mobile-first shoppable content will increase the amount of content required by marketers well beyond the traditional marketing ecosystem.
– Jacqueline Loch, VP Client Innovation, SJC Content

The Pandemic Effect
Today’s retail landscape is rapidly changing with an increased digital transformation that has been accelerated by the onset of the Covid-19 pandemic. The competitive set has expanded to include many new digital-first entrants and platforms and direct-to-consumer sales by brands is on the rise. Social platforms are now shoppable with in-app commerce, and the growth of content required for e-commerce platforms such as Amazon and Shopify and retail DTC e-commerce sites will fuel the need for a high volume of content to guide the customer experience to sales conversion.

Takeaway for Brands
With the upcoming launch of 5G mobile networks and 5G-enabled mobile devices, the mobile wallet will take over as the e-commerce platform of choice. Brands will take on the role of content always-on publisher across channels and will require a content strategy that includes content built for e-commerce conversion.

 

Omnichannel marketing

January 2020 Prediction
Omnichannel marketing is a content vampire and requires a high volume of content produced to align with an agile content strategy. Retailers and brands will struggle to evolve in-house marketing teams and in-house e-commerce content on-boarding needs to meet the demand for the increased amount of content required. In addition, we will continue to see marketing budgets shift from a variety of marketing channels into content to meet the consumer expectation for real-time content, access to product information and frictionless purchase via e-commerce.
– Jacqueline Loch, VP Client Innovation, SJC Content

The Pandemic Effect
Since the start of the Covid-19 era, consumers have accelerated the shift to mobile and digital showrooming with an increase in demand for omnichannel content that is required to drive e-commerce sales conversion.

Takeaway for Brands
Retailers need to produce a high volume of content that is required for their Covid-19 marketing strategies that spans across channels and meets consumer demands and expectations for always-on commerce.

 

Podcasts

January 2020 Prediction
Podcasts will grow in popularity.
– Douglas Kelly, President, Strategic Content Labs

The Pandemic Effect
Deep engagement never goes out of style. The social isolation around Covid-19 has only increased audience desire for meaningful experiences with content. The platform and much of the content associated with podcasts remains compelling.

Takeaway for Brands
The challenge remains how to monetize podcasts both as either a pure editorial product or content with a marketing-related component.

 

Books

January 2020 Prediction
Publishing formats have entered a more mature phase with the recent double-digit growth in audiobooks creating a mixed market of print books, ebooks and This is learned behaviour that I think is accelerating the public’s interest in privacy – and makes my January take even more relevant now. Publishing strategy will use the format that makes the most sense to the book and reader.
– Alison McGill, Publisher, Quill & Quire

The Pandemic Effect
The mixed publishing formats have become even more relevant to books and to the economic survival of the publishing industry during the pandemic. With the necessity to stay at home, the opportunity for some of us to read more has often meant a return to books and the break from daily stress they can provide. The ability to access books online during the lockdown has made continued revenue possible for many publishers and writers. And some local bookstores have added delivery and curbside pick-up options. Local stores have become a way for people to get the items they want quickly and also a way for people to support their neighbourhood businesses.

The Frankfurt Book Fair, like so many international conferences, is undergoing an evolution planning a hybrid event of in-person and virtual attendance. This innovation may also have potential after the Covid-19 era as a way to facilitate large trade gatherings while also mitigating some of the environmental impact of business travel.

Takeaway for Brands
The trend with books can be applied to Covid-19 content marketing in general; flexibility is key and depending on the content and the audience, we will see a mix of publishing mediums across print, digital and audio.

 

Magazines

January 2020 Prediction
I’m heading into 2020 with a sense of optimism in circulation. We’re starting to see some of the print declines that publishers experienced over the past few years flatten out.
– Allan Yue, Director of Circulation, SJC Media

The Pandemic Effect
As people were forced to stay indoors over the past few months, newsstand sales took a hit and saw some fairly steep declines as a result of store closures and reduced foot traffic. However, subscriptions became even more relevant with people seeking out information about the virus and just looking for different ways to pass the time. As a result, we saw significant growth through our introductory offers across all magazine brands. While the sample size is small, the results have been extremely encouraging and we intend to put additional efforts into the low price/auto renew strategy going forward for new subscribers.

Takeaway for Brands
With some people spending more time indoors (and hence more time to read at their leisure), and all Canadians on the lookout for trusted sources of content, magazines offer an important vehicle for advertisers and brand storytellers to extend their reach.

 

Digital Print

January 2020 Prediction
Digital printing will grow in popularity.
– Andrew Borelli, VP, Operations & Manufacturing, SJC Print

The Pandemic Effect
The Covid-19 pandemic has created an unprecedented drop in consumer and B2B spending. Our clients need to choose the best avenue possible to communicate their messaging. Valuable insights ranging from the importance of engaging and authentic content, personalization benefits from targeted DM campaigns, environmentally sound and sustainable product offerings and accurate market forecasts are relevant now more than ever.

Digital print affords the opportunity to “print less, more often.” Traditional offset print supports large static runs to capitalize on the economies of scale associated with higher volume runs. The problem there, is that you need to stick with the “one time” common messaging of that particular offset run. Digital print provides the client with multiple, short-run messaging opportunities and at an affordable cost due to the low prepress infrastructure. The benefit here is that clients can change the nature of the messaging to cater to the relevance of their changing business needs. This is particularly advantageous now, in our era of Covid-19.

Takeaway for Brands
With print as part of your overall strategy, digital print will give the flexibility to change messaging as frequently as needed, and at a lower price point.

 

Package Design

January 2020 Prediction
As we start off into a new decade with most of the population trying to deal with information overload, a major trend in package design will be simplicity.
– Bryan Raymond, Account Director, SJC Content

The Pandemic Effect
Nothing has forced the shift to online shopping more than our current situation due to Covid-19 and your package design needs to perform on the digital shelf like never before. Browsing the aisles in real life versus online presents its own challenges for how your package design engages consumers, delivers key messages and stimulates impulse purchases. When tackling your next brand design update or launching a new brand into the marketplace you must consider more than just the competitive landscape in-store and how you perform in shelf sets and focus groups.

Takeaway for Brands
Your online presence is key. How does your design perform in the digital space?  What supporting content can you create from your existing packaging assets beyond the standard front/side/back panel shots to help educate the consumer at a glance, show your points of differentiation, features and benefits?  Our fully integrated end-to-end package design solutions can help you get the right message, in the right way, to the right consumer.

Sobeys names SJC its Content Partner of Choice

In a new multi-year agreement starting summer 2020, SJC will be Sobeys’ full-service partner, using our “content factory” model to create integrated marketing assets including flyers, in-store marketing, digital and social.

We will serve all of Sobeys’ Canadian grocery banners including Safeway, Foodland, IGA, Thrifty Foods, FreshCo and Lawtons Drugs.

SJC Content has been working with Sobeys over the past year to produce effective print and social campaigns such as this one for Cinca de Mayo:

“We are excited to expand our successful relationship as an all-encompassing partner for Sobeys,” says Tony Gagliano, Chairman & CEO of SJC.  “With both organizations sharing a foundation of family values and strong guiding principles, the partnership is a natural fit. Our unique combination of process, technology and creative expertise will provide a continuous stream of meaningful content to engage the Sobeys consumer for years to come.”

Content will lead the transformation of auto retail

At some point over the last five years, our connection to car culture as we have known it has started to shift. Perhaps the experience of buying a car at a dealership has become less inspirational, aspirational and special – and frankly, more of an expensive chore or necessity. More likely however, we have seen consumers look to online resources and word-of-mouth in their car-buying decision-making process.

And while COVID-19 has accelerated the course to full digital retail for a number of businesses, the push for the auto sector to enter the e-commerce world started years ago.

A change in consumer preferences and habits

In a 2015 study by Accenture [1], 10,000 consumers in eight major countries found that 80 per cent of drivers seeking to purchase a new vehicle were using some form of digital technology to research their buying preferences. Nearly two-thirds were initiating the car-buying process online, including consulting social media channels, before entering a dealership.

Additionally, three-quarters of the survey respondents said that if given the opportunity, they would consider making their entire car-buying process online, including financing, price negotiation, back-office paperwork and home delivery. These results speak to a consumer base looking for a new way to make the second biggest purchase in their lives. And that was five years ago.

In May of this year, Google released a study [2] identifying five key trends shaping the auto sector moving forward, including the consumer desire to have the dealer experience closer to home. Here are the activities auto shoppers ranked by preference as good alternatives to a dealer visit:

  1. At-home test drive
  2. Review videos
  3. Digital showroom
  4. Online configurator
  5. VR test drive
  6. Videoconference

While these suggestions make a lot of sense given our current climate – and it’s likely that post-pandemic, shifts in consumer behaviour will persist – dealers and OEMs should think aout the specific kind of content assets that need to be developed to support these activities in market.  What is the purpose of each asset and where, and how, can the consumer interact with it? These are important considerations to create what is needed without overspending.

How content can be used to support the preferences of today’s auto shoppers

Video

Before the pandemic, auto shoppers were turning to YouTube to experience digital test drives, product reviews and feature demos. This practice has become even more important given the current crisis. Brands that want buyers to engage with specific models and initiative specific activities (like arranging a test drive at your home) need to consider highlighting video content of interior overviews, walk arounds, test drives and review videos. Here are examples we have created for our clients.

 

Online brand experiences

Hyundai’s luxury brand Genesis Canada started to test and push a full online brand experience in 2017 and 2018. Offering everything from maintenance pickup, vehicle replacement, detailed digital information on all Genesis vehicles and service offerings as well as a full, online purchase and delivery functionality, SJC created a series of multi-format videos to highlight, promote and convey this high-end, ultra-convenient offering.

In the the years since, Hyundai and a number of original equipment manufacturers (OEMs) have made a push to create more and more video and digital content to assist the consumer in their preliminary research including product videos, walk-arounds, and full 360 interactive views of the exterior and interiors of their vehicle lineup.

 

Interactive 360 photography

If car buyers can’t physically see and sit in the vehicle, content needs to be created to convey that experience in the best possible manner. Fully interactive 360 views of the interior and exteriors of the vehicle is a great execution that truly gives the consumer the opportunity to learn and discover everything they need to understand and appreciate the car.  At any time, users can drill down on a highlighted feature through pop-up video or animated content, without leaving the 360.  Interactive 360s are essential in grabbing and keeping a consumer’s interest. In terms of conversion, consumers can click to other content offerings, arrange a test drive or video conference with a nearby dealer, or even begin the purchase process.

You can also check out a 360 interactive example for Subaru here.

Augmented reality and virtual test drive

While virtual test-drive also made the list of desired consumer experiences, there are a number of ways to go about delivering on it. The most common virtual test drive experience isn’t actually virtual; it is essentially a POV (point of view) video. This is an easy-to-produce asset that does a good job of conveying the functionality of the various features, systems and aesthetics of the driving experience. It is not however, an adequate representation of the actual driving experience and all the momentum, power and feel that goes with it. Nor does it convey how one physically feels in the various seats, the sight lines or the actual function of features like cruise control or switching from automatic to manual.

Augmented reality (AR) is proving to be an invaluable tool to assist in the explanation some of the more advanced technology currently available. Like many OEMs, Mitsubishi has been active producing new electric and hybrid drive vehicles. Though this technology is becoming more common, it can still be complicated to explain in easily understandable visuals to a consumer. To improve this customer experience, SJC created an AR-assisted sales tool. Preloaded onto an iPad, the object-based augmented reality tool is activated by simply pointing it at the vehicle in question. Sales associates and the consumer can then see an overlay of the various drive systems, and interact with each for a better understanding of the function and benefits of each.

 

 

The Road Ahead

Perhaps unlike any time in history, OEMs need to truly remember what it is to be a consumer making a big purchase. Car buyers have reset their expectations around how they wish to research, explore, compare and ultimately arrive at their buying decision. Any digital tactic that can bring confidence to that decision process is of tremendous value.
For any tactic to be effective however, it must be executed with exceptional and affordable content, that goes beyond the flash of a broadcast ad. It’s content that is readily available in the format the individual needs in the moment.

That’s why SJC continues to push the boundaries of exceptional retail experiences for auto.

Sources:

  1. Accenture Newsroom 
  2. Think with Google

Media & marketing trends that could impact 2020

Regardless of your industry, one thing is clear when it comes to content: there is more of it out there than ever, all vying for our attention. To be successful in 2020, brand marketers need to figure out how they can cut through this clutter to have their brand seen — and heard.

From overall approaches (simplifying your content and tailoring it to growing technologies) to specific channels (we predict podcasts, direct mail and e-commerce will be key areas to connect through quality content in 2020), our round-up of trends from our inter-disciplinary team of experts provides insight to consider for your marketing strategy this year.

A common thread? The need for authenticity. Inundated with messages across an increasing number of channels, consumers are looking for engaging content from sources that they deem are legitimate and brands that they trust.

Here is your source for the media and marketing trends that could have an impact this year (listed in alphabetic order by last name).

2020 Trend Duncan Clark

In 2020, I expect we’ll be seeing rising value in quality and authenticity, driven by the ever-growing attention being paid to fraud and privacy. Even if it’s a self-interested decision, Google announcing that Chrome is following the lead of Apple and Firefox in phasing out cookies is a big moment — and as consumers demand more in privacy and security, brands will have to rely more on providing content of legitimate value and quality to successfully engage.

 

2020 Trend Dave Dolejsi

By the end of 2020, Gen Z (loosely, people born from 1995 to 2010), will make up 40 per cent of consumers. So for a brand to be successful with the type of content it creates, targeting to this generation is a must. Gen Z has a lot of interesting traits to consider. First, they are extremely tech savvy. They have never lived in a time without wifi, mobile devices, or Google, meaning they expect to get whatever they need in the shortest amount of time possible, and they don’t mind if you ask them to engage with your content in a meaningful and interactive manner. In fact, they welcome it. Secondly, they spend up to three hours a day on social media, meaning integration of social media content is also most welcome, as is using your content to leverage those same platforms as a location for engagement. Finally, they appreciate brands that make authentic, personal connections with them. They want to believe brands can be a part of their lives. So what does that take? Well, a recent survey said 65 percent of Gen Z felt brands should take a stand on social issues, so integrate whatever stance you adopt into your content. We must develop content that reflects their interests and media consumption habits. We need to make the experience of viewing content a personalized, rewarding and valuable one. We need to make sure they feel that if they chose to engage with your content, they feel they are winning out on that value exchange.

 

2020 Trend Amanda Eaton

Content that really connects will be key in 2020. Consumers are looking to brands to do more than just sell products and services. The focus will be on creating meaningful highly-personalized content, a quality over quantity approach, targeting niche audiences on niche platforms will continue to evolve. We will see a big shift from brands pushing out content on multi-platforms to dialling back and honing in on the channels that really work.

 

For brands that market to women, I think we’re ushering in a new era of authenticity and telling it like it is. No more being coy about the confusions and challenges of women’s lives by talking around it, or showing air-brushed, sanitized versions of life. No more assuming that only white, cisgender, thin, straight women buy your products. Brands like Knix, Lunapads, Dove, Billie Razors, Aerie and others are taking their cues from women’s content brands and pushing marketing message boundaries by including more real talk and relatable imagery. When content and retail brands are both willing to speak honestly about women’s lives, it creates amazing opportunities for branded content that resonates and engages deeply.

 

2020 Trend John Gagliano

The value of direct mail as part of the marketing mix will continue to grow in 2020. As consumers are increasingly saturated with messages across channels, direct mail holds the unique benefit of being tangible. Neuroscience research shows that tactile communications are easier for our brains to process, recall and take action on. (Plus, with less mail than there used to be, consumers take more time with each piece, especially when it is unique and addressed to them.) The most successful campaigns will be those that integrate across channels, using direct mail to drive digital activity and influence online research and purchasing decisions.

 

2020 Trend Ken Hunt

Data privacy and brand safety will be at the top of mind for advertisers. Trusted media brands will benefit from this shift. Media brands of all sorts will need to prove their ability not only to generate clicks, but to win hearts and minds and drive sales. Fan-centric media brands that are able to connect with audiences through great experiences as well as through media will rise. Quality journalism and trust-worthiness will be the distinguishing features of brands capable of navigating change.

 

2020 Trend Alison Jones

Publishing formats have entered a more mature phase with the recent double-digit growth in audiobooks creating a mixed market of print books, ebooks and audio books. Publishing strategy will use the format that makes the most sense to the book and reader. Celebrity memoir? Readers want to hear it in the voice of the celebrity. Tell-all insider accounts of political turmoil? Ebooks mean readers can have it minutes after the book is released and read it in hours. Compelling images? A book you want to keep and have on your shelves for years? Print is king.

This year for the first time, Canada will be the Guest of Honour at the most important international book trade fair held in Frankfurt in October. The industry has been preparing for this opportunity over the last few years with many foreign-language rights deals already being signed. It’s a singular opportunity for Canada to show the strength of our books to the world and build our business globally.

 

2020 Trend Doug Kelly

Although they have been part of the modern-day media mix for some time, podcasts will continue to grow in popularity, both as an editorial exercise for traditional media companies and as a content marketing strategy for brands. Podcasts are one of the most successful mediums for much-sought-after engagement in today’s highly competitive media environment.

 

2020 Trend Sylvie Lamont

Sustainability and climate change are top issues influencing shoppers to look for ‘sustainable retail’ solutions. We will see more and more brands developing holistic strategies around sustainability efforts. Marketing will be focused around communicating stronger values and supporting recycling, reusing, refilling and reselling. Many brands are already moving in this direction: H&M recycles old clothing, Bulk Barn has a reusable container program that supports a zero-waste lifestyle and Ikea will allow customers to sell their gently used furniture to the store for a credit.

 

2020 Trend Jacqueline Loch

Content built for voice search
As voice-enabled devices continue to evolve from voice only to voice and screens, there will be an increase in content created specifically for voice search. According to ComScore, 50 per cent of all search in 2020 will be conducted via voice search, and according to PwC, 55 per cent of households are expected to own a smart speaker device by 2022. This will drive the requirement for content that is based on semantic search queries. Creating custom branded voice scripts for Amazon Alexa and Google Home that drive to e-commerce will quickly become the norm. As voice-enabled devices shift from voice only to voice and digital screen, marketers will have the opportunity to layer in interactive video with rich content such as product demos, buying guides and tutorials that will all drive to e-commerce conversion. Creating content designed for voice search via scripts and video will quickly become a top priority for brand marketers in 2020.

Content that converts
The role of content is quickly expanding from its top-of-funnel role of inspiration and engagement to a deeper role of driving e-commerce conversion. Social platforms are now shoppable with in-app commerce, and the growth of content required for e-commerce platforms such as Amazon and Shopify and retail DTC e-commerce sites will fuel the need for a high volume of content to guide the customer experience to sales conversion. The demand for mobile-first shoppable content will increase the amount of content required by marketers well beyond the traditional marketing ecosystem. Brands will take on the role of content always-on publisher across channels. With the upcoming launch of 5G mobile networks and 5G-enabled mobile devices, the mobile wallet will take over as the e-commerce platform of choice. Brands will require a content strategy that includes content built for e-commerce conversion.

Content volume increases for omnichannel marketing
Omnichannel marketing is a content vampire and requires a high volume of content produced to align with an agile content strategy. Retailers and brands will struggle to evolve in-house marketing teams and in-house e-commerce content on-boarding needs to meet the demand for the increased amount of content required. In addition, we will continue to see marketing budgets shift from a variety of marketing channels into content to meet the consumer expectation for real-time content, access to product information and frictionless purchase via e-commerce.

 

2020 Trend Pierre Ness

Fast turnaround times, flexibility, unique personalization and customization capabilities, and the added level of sustainability. (Only print what you need when you need it, and easily change it up each time.) These are all the reasons why digital printing will be driving force in the industry’s growth for 2020. It’s important to remember that while we are in a digital marketing age, the print industry has been seeing yearly growth since 2011. Technological advances in digital printing have opened up exciting new opportunities for marketers to efficiently and effectively send targeted, tangible communications as part of their multi-channel strategy. We’ll see many more applications of this in 2020 and beyond.

 

2020 Trend Bryan Raymond

As we start off into a new decade with most of the population trying to deal with information overload, a major trend in package design is simplicity. Gone are the drop shadows, full-colour logos and complicated design architectures of the past. Consumers are arriving to the shelf distracted, over-stimulated and unengaged. If your package design doesn’t make it extremely easy to find your brand, deliver your message and engage the consumer in as few steps and seconds as possible, you risk losing that sale (and the opportunity to drive and grow your business). This thinking goes beyond the shelf into the digital realm. Online representations of your brand packaging need to engage and deliver in the most simple way. Optimized web images can be done quickly and inexpensively if done right. Pulling out key information such as flavours and count sizes as opposed to just posting a regular pack image can drastically improved your engagement online.

 

2020 Trend Nadine Silverthorne

Whether you’re a publisher, an advertiser, a marketer, a content creator or a reader/consumer, we all have the same problem to solve: How to cut through the massive volume of messages vying for our attention in the market to get to the people and ideas that matter. Above all, it’s important to understand the motivators for each generation when making choices about the brands they surround themselves with. Defining our identity is an ongoing exercise for humans. Content, storytelling and brands are key to this exercise.

Boomer identity has been largely defined by “What do you have?” Establishing stability and security through goods purchased was important in a post-war society, and magazine brands helped to influence how one saw themselves, with advertising being a natural part of this ecosystem. This generation has grown up with our brands and trusts us to bring them the best take on any story.

Gen-Xers define themselves by “What are you into?” The cultural touchstones one engages with in terms of books, magazines, films, music, TV and movies, shape the Gen-X identity. Marketers and content brands have a huge role to play in continuing to help this consumer know about what’s coming (and they like to be the first to know) that will help them build on their personal brand.

Millennials are about “Where have you been?” And, “What do you have to share?” Travel, learning, anything experiential and a globally-oriented mindset are tenets of this generation. And if there’s an opportunity to take that all-important social media photo to share, all the better. Content brands and marketers are integral to this audience, but must find new ways to engage with them, using social media and events to captivate and build loyalty.

Gen-Z (or Zoomers) believe deeply in “What have you done?” or “What do you stand for?” Who better to help this generation understand this increasingly complex world than our journalistically trusted brands, in partnership with the increasingly socially conscious advertiser? Video, events, social media, print, digital… this is an active and informed cohort who wants to change the world and define their place in it. Marketers and publishers have an important role to play here, but we need to really put these customers first and begin to align with their values if we hope to win their loyalty.

I think the future is bright with integration opportunities from print to digital, video and podcasts to exciting sponsored events, all of which reach valuable consumers who choose to engage in brand-safe environments on the page or screen, or live in person.

 

 

 

What SJC has been up to this holiday season

Get your home holiday ready (inside and out), browse the best cookie recipes, zero in on the perfect gift ideas, host a party and enjoy quality time with family. It’s all in our 2019 round-up of SJC holiday content we’ve been busy creating on behalf of our clients and our magazine readers across Canada. From magalogs, gift guides and custom content to broadcast spots, video and packaging, take a scroll through some of our favourite holiday content and get inspired to enjoy the spirit of the season.
Warm holiday wishes from all of us at SJC!

M&M Food Market – Your Holiday Headquarters

Highlights: To promote M&M Food Market’s timelessly popular party packs, we created a series of short, festive videos, shot in SJC’s food studio. The 15 and 30-second videos were shared on its website as well as social to show how holiday hosting can be a breeze with M&M Food Market’s convenient apps and desserts.

 

 

HELLO! Canada – A Very Royal Christmas

Highlights: Just in time for the holidays, the stand-alone special-interest publication was created by the HELLO! Canada team for anyone who loves royals, Christmas or both! The 100-page perfect-bound keepsake, printed by SJC Print, showcased everything from Royal Family traditions and heartwarming photos to fun quizzes and festive recipes. Plus: Gift-guide pages brimmed with ideas; presents for royal fans; fashion and accessories inspired by stylish royals; and treasures for the little prince or princess in your life. Available at newsstands and online, A Very Royal Christmas was supported by advertising in HELLO! Canada, Maclean’s and on social media.

HELLO Canada Holiday 2019

 

The Brick “Holiyays” with HGTV’s Kortney Wilson

Highlights: In a series of 15 and 30-second broadcast spots, HGTV’s Kortney Wilson moves from the dining room to the living room to the kitchen, where she unwraps one key product for each space. A fun way of positioning the My Brick Home 2019 holiday catalogue (photographed, designed and printed by SJC), each product benefits Kortney’s holiday entertaining and inspires viewers to create their own stylish party central this season. Shorter spots were also created for digital and social platforms, including animated supers for when audio is off.

 

 

 

Toronto Life and Pusateri’s Fine Foods: Home for the Holidays

Highlights: For the December feature of a monthly co-branded series with Pusateri’s, Toronto Life visited the Pusateri family at home to share how the family prepares its annual Christmas celebration. Capturing the family in action, food-focused photography, and even some of the special family recipes, Toronto Life shared the custom content in print and online.

 

 

 

Canadian Tire: NOMA Heritage LED String Lights

Highlights: Last holiday season, our brand and package development team worked closely with Canadian Tire’s marketing team to design a new brand identity for its NOMA Advanced™ line of products. On the heels of this successful relaunch, we teamed up with Canadian Tire to help make the holidays even brighter with the design of NOMA’s new Heritage line of retro style string lights. The packaging features reflect the roots of the NOMA brand and the personality and design architecture align with the vintage-inspired lights that are sure to bring a radiant glow to homeowners’ holiday decor.

 

Toronto Life – Nordstrom Holiday Shopping Challenge

Highlights: This holiday season, Nordstrom had you covered with a range of services – on-site gift-wrapping, expert shoeshine and sneaker buffing, plus a concierge service that will take your coat and shopping bags and let you shop hands-free. Best of all, there’s complimentary advice from Nordstrom’s crew of stylists, who will handpick your holiday outfits and steer you to the perfect gifts for everyone on your list – at any price point. To prove it, Toronto Life asked a group of stylish Torontonians to see if Nordstrom’s style experts can find them one amazing party outfit and two presents in less than 45 minutes. Check out episode 1 and find out if Jessica Lam beat the clock.

 

 

Leon’s – Hello Yellow Holiday “comfort & joy”

Highlights: SJC designed and produced an inspirational holiday-themed print magalog with Leon’s. The English version was polybagged and distributed through the LCBO and a 24-page digital version – available in English or French – included extended content to support Leon’s online channels. We also animated various stories within the magalog content in a series of GIFs for Leon’s to use in its social promotions.

 

Chatelaine – Holiday Cookies

Highlights: Just in time for holiday baking, Chatelaine rounded up 100+ of the very best triple-tested cookie recipes from the Chatelaine kitchen, including six new cookie recipes from the December print issue inspired by classic winter cocktails. Browse through Chatelaine‘s most popular recipes over the years, or jump right to classics like gingerbread or shortbread.

Chatelaine holiday cookies

 

Today’s Parent in partnership with LEGO Duplo

Highlights: Today’s Parent partnered with LEGO Duplo for its highly anticipated Toy Guide issue, including creating a custom cover out of 6,192 LEGO bricks! In addition to featuring three of the toddler toy sets in the print guide, and leveraging its curated influencer network to run a very successful toy-testing Parents of Influence program on todaysparent.com, Editor-in-Chief Kim Shiffman touted the top toys on a special holiday-inspired episode of Cityline.

 

 

General Motors: Unwrap the Holidays

Highlights: SJC creates the content delivered on General Motors’ In-Dealership Digital Network (IDDN). Several years ago SJC Content was selected to provide the content strategy and create the video content for GM’s in-dealership digital network that is now in more than 5,400 Chevrolet, Buick and GMC dealerships across the United States. This year, we created the “Unwrap the Holidays” spot, which is engaging, holiday-themed content that brings Chevrolet’s holiday “Employee Discount for Everyone” campaign into every dealership across the company.

 

FLARE, Chatelaine and Today’s Parent in partnership with Tourism Toronto

Highlights: With the most wonderful time of the year upon us, Tourism Toronto partnered with our three lifestyle brands to create custom guides to seasonal events and holiday hot spots in Toronto. FLARE came up with 25 of the cutest and most creative winter date ideas, while Today’s Parent rounded up the most festive family-friendly activities in the city, and Chatelaine put together the definitive list of Toronto foodie hot spots.

 

Gift Guides

Highlights: Whoever you need to buy for this year, our Media brands have you covered, with well-curated gift guides from Chatelaine, Châtelaine, Flare, Today’s Parent, Toronto Life, and FASHION.

FASHION gift guide 2019

Mitsubishi embraces AR to drive the customer experience

Potential new buyers of Mitsubishi’s SUV-sized plug-in hybrid electric, the 2018 Outlander PHEV, will benefit from an immersive, real-time augmented reality (AR) experience. Our Content Group created an object-based AR tool that overlays visual animation onto the actual vehicle to engage and educate visitors to Mitsubishi Motor Sales of Canada’s showroom floors.

“Up until now, the sales person had to verbally explain to the customer how the system works, and for somebody who is maybe not as knowledgeable about technological things, it may be difficult to grasp the explanation,” said Don Ulmer, senior manager, product planning for Mitsubishi Motor Sales of Canada. “The consumer can now actually see a kind of virtual reality of what’s going on with the vehicle, giving them a better understanding.”

Here’s a look at the AR experience, which activates once a Mitsubishi Motors dealer staff hovers their tablet over a visible start position, such as a wheel, which locks it into place. The viewer can then “walk around” the vehicle from different positions through hyper-accurate tracking and registration coding techniques created by SJC’s interactive design and development team.

 

Mitsubishi Outlander augmented reality

 

While there are increasing examples of image-based, consumer-driven apps, this AR experience is a unique solution in the Canadian auto industry that delivers business needs while leveraging content and technology that resonates with today’s millennial consumer.  It will hit showroom floors across Canada soon.

Click here to read the full press release.

FASHION and Lise Watier Cosmetics announce first-to-market beauty collaboration

FASHION Magazine and Lise Watier Cosmetics have joined forces for a first-of-its-kind multi-platform collaboration to launch the new Lise Watier Haute Nature Fall 2018 beauty collection.

The innovative campaign launches the luxury makeup collection across Canada and includes a 360° multi-platform co-branded content integration created for print, social media, digital, video, and mobile formats. The program centred around a co-branded live beauty shoot that took place in a “secret garden” floral setting, and an exclusive VIP Beauty Influencer event that followed later that evening.

Here’s a look at the FASHION X Lise Watier program elements:

  • Print: an 8-page co-branded beauty feature in the September issue of FASHION and Lise Watier Haute Nature double-page spread brand creative.
  • Video: a 3-part co-branded editorial video series capturing the live shoot, the event and behind-the-scenes; and a series of three how-to videos featuring Lise Watier makeup artist David Vincent recreating the looks from the FASHION shoot.
  • Digital: long-form digital content on fashionmagazine.com.
  • Social Media: beauty shoot and event social media posted on FASHION’s Instagram, Insta-stories, Facebook, Twitter and YouTube channels reaching 2.67 million.
  • Influencer Event: a live event featuring 100+ beauty influencers sampling the Haute Nature Collection and taking part in the live “secret garden beauty shoot” via a series of custom activations designed for the creation of Instagram content moments. Check out the pictures from the event in our studio turned secret garden.

FASHION is proud to partner with Lise Watier on this first-to-market collaboration. Together we have produced a best-in-class co-branded editorial integration and a unique brand experience that is truly a game changer for product launches,” said Jacqueline Loch, VP & Group Publisher, Women’s Brands, St. Joseph Communications. “Through our editorial expertise in luxury and our understanding of engaging our audiences across all platforms, we have created a high quality 360º program with highly engaging content strategy designed to deliver on Lise Watier’s marketing objectives and exceptional ROI.”

The “secret garden” theme for the program was inspired by the Lise Watier Haute Nature collection and was aligned with the brand advertising campaign featuring the Fall 2018 Collection and model in a romantic floral setting.

“Lise Watier Cosmetics has continuously evolved while still holding true to its core values of quality, innovation and diversity,” said François Lafortune, Vice President of Marketing at Groupe Marcelle. “We couldn’t be happier to expand the reach of the brand’s iconic elegance and inspiring innovation through our partnership with FASHION.

Lise Watier has always been dedicated to delivering beauty expertise to women across Canada. The brand’s eponymous founder, Madame Lise Watier, loved demonstrating her innovative products and sharing her creative beauty techniques with women. From her beauty school to her frequent television appearances, Madame Watier was devoted to helping other women find new ways to bring out their best features. Today, through the brand’s association with FASHION, Lise Watier hopes to reach a new audience of Canadian women and enable them to reveal their true beauty.

A lucrative marketing strategy for the Arrell Food Institute

The University of Guelph’s Arrell Food Institute had the ambition to become the Silicon Valley of the food industry and to win a highly competitive $77-million grant, but it lacked a communications and marketing strategy to get there.

SJC’s Strategic Content Labs (SCL), devised and executed a top-to-bottom communications and digital and social content strategy, designed to position the Institute as the winning candidate for the grant. We created and curated custom content – including narrative stories, infographics, videos and podcasts – and conducted seminars to educate university staff on social media strategies and methodologies.  Services included strategic consulting, brand design, web design and development, content management, content creation and staff training.

The Results?

The Food Institute received a total of $117-million as a direct result of the campaign. This consisted of the original $77-million grant, a $20-million donation from the Arrell family – the largest single gift in the University’s history – and an additional matching grant of $20-million.