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Privacy Policy
St. Joseph Communications' Privacy
Policy has been developed as an extension
of our commitment to combine the highest-quality
products and services with the highest
level of integrity in dealing with
our clients. The Policy is designed
to assist you in understanding how
we collect, use, and safeguard the
personal information you provide to
us and to assist you in making informed
decisions when using our products
and services and receiving news and
related content through our online
properties. It reflects our commitment
to protecting the privacy and confidentiality
of the personal information entrusted
to us by our clients. This Policy
will be continuously assessed against
new technologies, business practices,
and client needs.
The Policy applies to all current and prospective clients of St. Joseph
Communications and/or our subsidiaries
and/or affiliates (collectively "St.
Joseph"), as well as to users
of our online properties.
COLLECTION OF
PERSONAL INFORMATION
St. Joseph has organized its business
into four strategic platforms: Content, Print, Documents, and Media. Each
of our platforms collects personal
information from clients where such
information is required for the provision
of a particular product or service.
Content, Print, Documents
Our Content, Print, and Documents platforms collect
personal information that may include
an individual’s name, address
(postal and/or e-mail), telephone
number as well as banking, financial,
credit card and/or credit information.
As agents involved in data processing,
variable imaging, and direct mailing,
we may also obtain personal information
from third parties such as our clients,
list owners, and other media owners.
Typically, the personal information
is provided to us with specific instructions
on how it is to be used. We make all
reasonable efforts to ensure that
such personal information is used only for the
purposes stipulated and that it is
subject to strict terms of confidentiality.
Media
Our Media platform
may collect personal information through
surveys, questionnaires, and other
means. In addition to name, address
(postal and/or e-mail), telephone
number, and transaction information,
we may collect demographic information
(i.e., age, gender, income, occupation,
and education) and opinions of subscribers,
or potential subscribers, to our magazines
and other print properties.
Modes of Collection
St. Joseph collects personal information
about clients through various applications
and order forms, including credit
applications, surveys and questionnaires,
face-to-face interactions, and our
online properties. For certain transactions,
we may obtain personal information
about a client from third parties,
such as consumer reporting agencies.
USE OF PERSONAL INFORMATION
St. Joseph Communications uses the personal
information we collect to provide
clients with our products and services,
manage our business, and comply with
regulatory and industry requirements.
More specifically, we use personal
information to create and maintain
client accounts, communicate with
our clients, supply clients with our
products and services, and provide
them with information about existing
or new products and services that
we believe would be of value to them.
We may also use information about
client interests and preferences,
as well as feedback we receive from
surveys, to improve our products and
customer service. St. Joseph makes
all reasonable efforts to ensure that
information is used responsibly, and
only for its intended purposes.
DISCLOSURE
OF PERSONAL INFORMATION
Content, Print, Documents, and Media
Depending on the nature of the products
and services our clients require,
our Content, Print, and Documents platforms may
disclose personal information to other
business platforms or divisions of
St. Joseph, financial institutions,
credit reporting agencies, and third
party service providers such as data
processing and marketing companies.
Media
In addition to the disclosures outlined
in the preceding paragraph, our Media platform may disclose personal
information to advertisers, third
party service providers including
providers of marketing and promotional
services, and other organizations
that offer products or services that
we believe would be of value to our
clients.
Other
We will request your express consent
to the use and disclosure of your
personal information for specific
types of transactions on the application
or other forms used in connection
with those transactions. Where it
is reasonable to imply your consent
to the use and disclosure of your
personal information in accordance
with this Policy (e.g., in
connection with a mailing for the
renewal of a subscription), we may
do so. Where it is reasonable, we
may also imply your consent to the
use and disclosure of your personal
information in accordance with this
Policy from continuing requests for
our products and services now that
you are knowledgeable about our personal
information practices. We will obtain
your express consent before using
or disclosing your personal information
for any purposes not identified in
this Policy.
St. Joseph discloses personal information
where we are required to do so by
law and may disclose personal information
to our purchaser or new corporate
entity in the event of a sale, merger,
or substantial restructuring of our
business.
LIMITING THE USE
AND DISCLOSURE OF PERSONAL INFORMATION
Subject to contractual and other legal
obligations, you are entitled to withdraw
your consent to our use and disclosure
of your personal information. Specifically,
if you prefer that we do not use or
disclose your personal information
for marketing and promotional purposes,
please notify our Privacy Officer.
Please note that your request may
take three to four weeks to implement.
We are legally bound to inform you
that withdrawing your consent may
preclude us from providing you with
certain products or services.
In the case of personal information
obtained from third parties, we will
work with clients, list owners, and
other media owners to fulfill the
right of clients to know of the existence,
use, and disclosure of their personal
information and to provide access
to that information.
USE OF COOKIES
Similar to other commercial websites, our websites utilize a standard
technology called "cookies"
and web server logs to collect information
about how our websites are used.
Information gathered through cookies
and web server logs may include
the date and time of visits, the
pages viewed, time spent at our
websites, and the websites visited
just before and just after our websites. This information is collected
on an aggregate basis. None of this
information is associated with you
as an individual. If you choose
to correspond with us via e-mail,
we may retain the content of your
e-mail messages together with your
e-mail address and our responses.
We provide the same protections
for these electronic communications
that we employ in the maintenance
of non-electronic information, such
as that received by mail and telephone.
Information obtained through our websites is used for internal review,
to improve the content of our webpages, and to customize the content
and/or layout of our pages for each
individual visitor; it is not shared
with other organizations for commercial
purposes
.
ACCURACY OF PERSONAL INFORMATION
St. Joseph will try to ensure that
information about you is accurate,
complete, and up-to-date. We may update
the personal information in our records
from time-to-time, where current information
is required for the provision of a
particular product or service. Please
inform us of any change of name, address,
or other information. Should you have
questions about the accuracy of factual
information we have collected about
you, you will have access to that
information to verify and
update it. If we have disclosed inaccurate
information about you to a third party,
we will be pleased to contact the
third party in order to correct the
information.
INDIVIDUAL ACCESS
If you have any questions about the
collection, use, or disclosure of
your personal information by St. Joseph,
or if you simply want to know whether
we have any of your personal information
on file, you may contact our Privacy
Officer by one of the methods outlined
below. St. Joseph will respond to
your requests for access in accordance
with applicable privacy legislation.
In the event that we refuse access
to you, we will provide you with the
reasons for our refusal upon request.
Exceptions may include information
that contains references to other
individuals, information that cannot
be disclosed for legal, security,
or commercial proprietary reasons,
and information that is subject to
solicitor-client or litigation privilege.
QUESTIONS OR CONCERNS
To access your personal information,
inform us of changes you believe
need to be made to that information,
request that we investigate a concern
you have about our personal information
practices, or obtain further information
about this Policy and the practices
outlined herein, please contact:
Contact:
Privacy Officer
St. Joseph Communications
50 MacIntosh Blvd.
Concord ON L4K 4P3
Tel: 905-660-3111
Fax : 905-660-3872
E-mail: privacyofficer@stjoseph.com
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