Project Manager

SUMMARY:

As the prime internal client support role, the Project Manager is responsible for communicating client needs, as delivered by the Account Director, within all production areas of St. Joseph Content, Pi Media. The Project Manager oversees the production process in the execution of client projects with a goal to provide superior client service through ensuring projects are delivered on time, to the highest quality standards.

RESPONSIBILITIES:

• Take ownership of assigned projects; including creating and monitoring schedules and/or work-back summaries with milestones identified – determines and documents requirements

• Create and maintain detailed tracking reports, custom and specific to each job

• Communicating production needs to the Account Director as required

• Update job specifications, throughout projects as variables are defined

• Set up department meetings as required throughout the production schedule

• Act as back-up contact for clients in situations where the Account Director is unavailable

• Obtain/confirm print specifications, liaise with internal contact for print quotes

• Provide detailed internal department updates

• Set-up Post Mortem meetings; include documentation of identified issues and resolution results to the Project archive for future reference

• Keep Account Director and Production Manager abreast of project status

• Notify Account Director at each stage where departmental hours will exceed that of quote, as notified by Costing & Estimating Manager

QUALIFICATIONS AND REQUIREMENTS:

• Post Secondary Education in a related field

• Minimum three (3) years experience within a pre-press environment working as a Customer Service Representative (CSR) / Project Manager

• Experience in a digital interactive / on-line marketing environment is an asset

• Thorough knowledge of prepress and printing processes, including various final file formats

• Knowledge of photographic processes

• Computer proficiency requirements: MAC, FileMaker, Adobe Acrobat, MS Excel and Word

• Knowledge of the following software applications an asset: Adobe InDesign, Photoshop, Illustrator, Quark,

• Must be able to effectively and professionally interact with both internal and external clients

• Possess excellent oral, written, verbal and interpersonal communication skills

• Resourceful research and problem solving skills

• Must be extremely detail oriented, accurate and efficient

• Excellent time management skills with the ability to multi-task

• Ability to work efficiently in a team environment while under pressure

VALUES:

• Passionate, Respectful, Proactive, Customer Focused, Innovative, Accountable

Interested candidates please forward your resume to: hr@stjosephcontent.com (please indicate the job title in the subject line).

We thank all applicants, however, only those selected for interviews will be contacted.